Troubleshooting

Common issues and how to fix them in under a minute.

4 articles4 subtopics

Saving issues

When changes do not save.

Saving issuesQuick checks when inputs revert or a save banner stays on screen.

Output issues

When the numbers look wrong.

Outputs look wrongFive quick checks before you raise a support ticket.

Login issues

When you cannot sign in.

Sign-in issuesSteps to recover access if the password reset email does not arrive.

Browser issues

When a page does not render correctly.

Supported browsersWhich browsers we support and what to do if a page is broken.

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