1. The agreement
These terms are an agreement between you (or the entity you represent) and Feaso Pty Ltd (ABN 00 000 000 000). They govern your use of feaso.com.au and the Feaso software service (the "Service").
2. Your account
You're responsible for keeping your account credentials secure and for activity that happens on your account. Notify us at hello@feaso.com.au if you suspect unauthorised access.
3. Subscription and payment
Feaso is offered on a subscription basis. Pricing is shown on the pricing page in AUD ex-GST. Trials are free for the published trial period; paid subscriptions auto-renew unless cancelled.
4. Cancellation and refunds
You can cancel your subscription at any time from your account settings. Cancellations take effect at the end of the current billing period. We don't offer refunds for partial periods, but we'll consider a refund in good faith for clear product faults.
5. Acceptable use
You agree not to use the Service to violate any law, infringe any intellectual property right, or cause harm to others. You agree not to attempt to circumvent the Service's security or rate limits.
6. Your data
You own the project data you put into Feaso. You grant Feaso a limited licence to host, process and display that data for the purpose of providing the Service. We do not use your project data to train models or share it with third parties beyond the sub-processors named in our privacy policy.
7. Service availability
Feaso aims to provide a reliable Service but does not guarantee uninterrupted availability. We're not liable for transient downtime or for issues with third-party providers (hosting, payments, email).
8. Disclaimers
Feaso is a tool for running development feasibilities. Outputs depend on the quality of the inputs you provide. Feaso does not constitute valuation, taxation, accounting, legal or financial advice. You are responsible for the decisions you make based on Feaso outputs.
9. Limitation of liability
To the maximum extent permitted by law, Feaso's liability for any claim arising from the Service is limited to the fees you've paid Feaso in the 12 months preceding the claim. Some Australian Consumer Law guarantees cannot be excluded.
10. Termination
Either party can terminate the agreement at any time. We may suspend or terminate accounts that breach these terms. On termination, you can export your project data; after a reasonable retention period, we delete it.
11. Changes to these terms
We update these terms as the product changes. Material changes will be emailed to registered users.
12. Governing law
These terms are governed by the laws of New South Wales, Australia.
13. Contact
Questions? Email hello@feaso.com.au.